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Excellent upgrades for your business PBX telephone

Your company telephone should be able to help your business grow in ways beyond permitting you to communicate with your personnel and customers. Technology affords customers a lot of alternatives and functions that improve traditional telephony beyond the telephone call. As the owner of an expanding business, your ideal course of action is to take advantage of what technology can let you do and use these products, processes and services to make great business decisions towards success.

A prudent company owner takes great care in picking the best business telephone system. You shouldn?t be content or complacent using a traditional landline telephone system. This is not to discount the capabilities of a proprietary system, however it is simply good company practice that you are conscious of what?s obtainable in the market for you in case you might find a use for something different.

Let?s have a look at the two most prominent phone systems obtainable in the market:

1. Landline - the conventional and more common sort of phone system, you can acquire a system such as this from your local phone company. With a proprietary telephone network you need to wait several days for phone company personnel to install your telephone and pay a hefty amount for your installation. You are supplied with PSTN phones connected by hard phone cables to outside telephone lines that are exclusive to your local telephone service provider.

2. VoIP - Voice over Internet Protocol technology is a cloud-based computing service that lets users execute telephony functions employing their IT infrastructure. Having a great set of office PCs along with a stable internet connection, you'll be able to call, send messages, fax, operate a PBX and also have your own tollfree number just as if you had a landline phone. Telephone units aren?t really required in this setup as your PCs could be utilised as phones, switchboards and fax units with the appropriate software program.

Choosing between the two systems for your business telephone should not be so difficult. Deciding is merely a matter of taking a look at your resources. Companies with excellent computers and internet services can make the most out of VoIP systems. For enterprises that don?t rely too heavily on computers and the world wide web, you might not have the system specifications needed to get a VoIP phone, so it may well be the best option for you to stick to landline systems.

To enhance your business telephone system, consider the following phone features:

1. Tollfree numbers - VoIP service providers provide vanity numbers and flexible payment plans for companies at much lower rates than local telephone companies.

2. Fax - if you have a landline system, you can get a fax machine to start sending documents. A business telephone based on VoIP may subscribe to an internet fax service and use an email to fax.

3. PBX - a private branch exchange enables you to manage all incoming calls to a network of devices. A switchboard serves as the gateway for all outside calls and lets your staff contact one another without compromising the outside line with a busy tone.