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The fourth is to make service delivery transparent through institutionalisation of community police partnership (such as establishment of police station outreach centres). Punjab is the first state in India to implement community policing at a large scale within an institutionalised manner. It's become possible because the political leadership has taken the lead. Around 400 centres would provide counselling services to solve disputes related to domestic violence, dowry along with other crimes against women. These would also have facility for lodging complaints against police personnel, punjab news paper long with transparent disposal of those complaints.
Run together with representatives of the community, the centres would also provide copies of FIR, untraced reports, no-objection certificates for arms licences, permission for functions, tenant verification, servant registration, etc .
The idea behind all these reforms would be to restore the denied "personhood" across board to citizens, and reinforce the need for what Hannah Arendt (1986) known as "the right to have rights".
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